Let’s be real—when a pipe bursts or the toilet backs up, you’re not in the mood to compare plumbers. That’s why it’s so important to find a reliable local plumber before a plumbing emergency strikes.
Whether you’re dealing with small leaks or full-blown floods, the right plumber can save you time, money, and stress. But how do you find someone who shows up on time, charges fair rates, and does quality work?
In this guide, we’ll break it downand provide 7 steps to find a reliable plumber. You’ll learn what makes a great plumber, why hiring a professional matters, and how to make the best choice for your home.
Why You Should Hire a Pro (and Skip the DIY)
We get it—YouTube makes fixing a leaky faucet look easy. But most plumbing jobs are more complicated than they seem.
Hiring a professional plumber ensures things are done right the first time.
1. They’re Trained and Certified
Professional plumbers go through years of training. They know building codes, understand water pressure issues, and have seen every kind of clog and leak.
That experience matters. It means fewer mistakes, better results, and a lower chance of future problems.
If you’re curious about what plumber licensing involves, check out this guide from Angi.
2. You Save Money Over Time
A cheap fix now can cost more later. A misdiagnosed issue or poorly installed part can lead to damage that’s expensive to repair.
Good plumbers find the real issue and fix it right. That saves money in the long run.
3. They Use Specialized Tools
Modern plumbing problems need modern solutions. Plumbers today use equipment like:
Pipe inspection cameras
Water pressure testers
Hydro-jetting machines
These tools help them solve issues faster and more effectively than DIY methods.
What Makes a Great Local Plumber?
It’s easy to search for “plumber near me” and pick the first result. But finding a trustworthy local plumber takes more than that.
Here’s what to look for:
✅ Proper Licensing and Insurance
Always ask if your plumber is licensed and insured. This protects your home and ensures they follow legal and safety standards.
If they can’t prove it—move on.
✅ Clear and Honest Pricing
Good plumbers don’t surprise you with mystery charges. They offer clear estimates before work starts and stick to them.
Ask for the price in writing. It protects both sides and builds trust.
✅ Workmanship Warranties
A reliable plumber stands behind their work. Look for professionals who offer warranties on repairs or installations.
This shows confidence in their work and gives you peace of mind if something goes wrong later.
✅ Great Reviews and Recommendations
Read online reviews, check ratings, and ask neighbors who they use. Happy customers usually mean reliable service.
Sites like HomeStars and Better Business Bureau are great places to start.
✅ Quick Response Time
Plumbing problems rarely wait. A reliable plumber answers the phone, calls back promptly, and shows up on time.
Some even offer 24/7 emergency service. That can be a lifesaver when things go wrong at 2 a.m.
✅ Maintenance Options
The best plumbers don’t just fix problems—they help prevent them. Ask if they offer plumbing maintenance plans.
These usually include annual inspections, pipe flushing, and minor fixes before they become expensive.
The Hidden Value of Going Local
Hiring a local plumber (instead of a giant national chain) offers real benefits.
They Know the Area
Local pros understand regional issues—like hard water, old pipes, or weather-related plumbing problems.
They’re familiar with local codes and can get permits faster when needed.
They’re Invested in Their Reputation
A local plumber isn’t just doing a job—they’re building trust in the community. That usually means better service and a friendlier attitude.
They want you to call them again—and tell your friends, too.
Easier to Reach and Schedule
Local plumbing companies are often more flexible. Need to move your appointment or add a second service? It’s usually easier with someone nearby.
Emergency Plumbing: What to Do While You Wait
While you wait for a plumber during an emergency, keep calm and follow these steps:
Turn off the water. Know where your main shutoff valve is. It can prevent flooding.
Avoid using water. Don’t flush, run taps, or use the dishwasher until help arrives.
Contain the damage. Use towels or buckets to catch leaks or drips.
Don’t try to fix complex issues. DIY during an emergency often makes things worse.
Why BEST Plumbing and Drainage Contractors Should Be on Your List
No matter where you live, choosing the right plumber can feel overwhelming. But if you’re in London or Southwestern Ontario, the decision is simple.
BEST Plumbing and Drainage Contractors is trusted by hundreds of homeowners for a reason.
Here’s what makes them stand out:
Skilled, Licensed Professionals
Their team includes experienced, licensed plumbers who handle everything from quick fixes to major system overhauls.
No guesswork. Just reliable results every time.
State-of-the-Art Tools
They use advanced tools for diagnostics and repair. This means faster service and longer-lasting results for your home.
Fast Emergency Response
Need help now? They offer 24/7 emergency services to get your plumbing back on track when it matters most.
Routine Maintenance Available
Don’t wait for something to break. Their preventative maintenance plans help keep your pipes in top shape year-round.
Friendly, Transparent Service
They explain every step of the job. You’ll know what’s being done, why, and what it costs—before they even touch a wrench.
Real Stories from Satisfied Customers
“BEST Plumbing saved our basement after a burst pipe. They arrived fast and fixed everything before real damage set in.”
— Kim L., homeowner
“They did a full bathroom rough-in for our reno. Super clean work, reasonable price, great communication.”
— Mike D., contractor
Read more client stories by clicking this link.
Ready to Find Your Go-To Local Plumber?
Whether you’re dealing with a dripping tap or a flooded basement, you deserve a plumber who shows up, gets the job done, and treats your home with care.
If you’re located in London or Southwestern Ontario, there’s no better choice than BEST Plumbing and Drainage Contractors.
They’re professional, responsive, and always ready to help.
Transparent pricing
24/7 emergency service
Friendly, local team
Quality you can trust
Call BEST Plumbing & Drainage Contractors today 519-438-6565 or complete their online form to book your service.
Let them take care of the plumbing—so you can get back to what matters most.