BEST RESOURCES

Most Frequently Asked Questions

How do I know if my drains are blocked?

If your drains are slow to empty, gurgle, or water backs up, these are common signs of a blockage. Unpleasant odors can also indicate an issue. For more detailed information on identifying and fixing blocked drains, check out our article on the Signs of a Blocked Sewer Line and the Common Causes.

How to unclog a basement drain?

To unclog a basement, drain, try using a plunger or a drain snake to remove any visible obstructions. Click this link to read more tips. If the clog persists, consider hiring a profession plumber and drainage contractor.

What causes a slow drain?
A slow drain is usually caused by a buildup of debris, grease, hair, or food waste that blocks the pipes. Over time, this buildup restricts water flow and causes drains to empty slowly. Click to learn more.
What should I do if my sewer is backing up?
If your sewer is backing up, stop using water sources like toilets, sinks, or dishwashers to avoid worsening the problem. Turn off the water supply to your home if possible. Then, contact a professional plumber immediately to inspect and fix the issue.
How can I prevent clogs in my drain and sewer?
To prevent clogs, avoid flushing non-degradable items like wipes, diapers, or grease down the drain. Use drain covers to catch hair and debris and regularly clean your drains with non-toxic solutions. Additionally, be mindful of what goes down your kitchen sink and garbage disposal.
What are the signs of a broken sewer line?
Signs of a broken sewer line include frequent drain backups, foul odors around your property, soggy patches in your yard, and gurgling noises from drains. You may also notice slow drainage or water backing up in multiple fixtures.
What is the difference between a drain and a sewer?
A drain is a pipe that carries wastewater from fixtures like sinks, bathtubs, and toilets within your home to the sewer system. A sewer, on the other hand, is the larger system of pipes that carries wastewater from multiple homes and businesses to a treatment facility. Read More.
What can I flush down the toilet?
The only things you should flush down the toilet are human waste and toilet paper. Avoid flushing items like wipes, diapers, feminine products, paper towels, or anything else that could clog your pipes or cause blockages.
What does it mean when water comes up through my floor drain?
Usually this means the main sewer or branch line is backed up and needs to be cleared.
Is it possible to know what is causing my sewer problem?
Yes. We can send our camera down to tell you the actual cause and location of your problem.
Should I repair or replace my sewer?
You could set up a maintenance program for regular cleaning, repair or replace the sewer to prevent further backups from occurring. Contact us for a free estimate.
What are the potential risks of tree roots in my sewer line?
Tree roots can infiltrate sewer lines, causing blockages, cracks, or even complete pipe collapse. This can lead to slow drainage, backups, and expensive repairs. Over time, the roots can obstruct flow and damage the pipes further, requiring professional intervention.
How often should I have my sewer line inspected?
It’s recommended to have your sewer line inspected every 1-2 years, especially if you notice issues like slow drains or frequent backups. Regular inspections can help identify potential problems early, preventing costly repairs.
My yard floods every spring, can it be fixed?

Yes. We could solve this problem by installing a yard drainage system sometimes called a ‘French drain’. This will remove any surface water and direct it away from the house.

What is a Catch Basin?
A catch basin, also known as a storm drain, collects rainwater or melting snow from roads and parking lots. It serves as the entry point into the storm drainage system. The collected water either seeps into the ground to replenish underground drinking water or flows through storm pipes to sumps, eventually returning to the water supply.  Read more about catch basins here.
Is there a warranty?

Yes! Our warranty for any exterior sewer or waterproofing repair is 20 years and any interior repair is for 5 years. Both warranties are transferable.

How much will the job cost?
It all depends on how serious the problem is and what needs to be done to rectify the problem. Our estimates are free of charge and completed by experienced tradesmen not salesmen.

For reliable sewer and drainage solutions, trust BEST Drainage to keep your pipes flowing smoothly. Whether it’s maintenance, repairs, or cleaning, our expert team is here to help. Contact us today to ensure your drainage system stays in top shape!

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At BEST Plumbing and Drainage Contractors, we help homeowners and businesses understand
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